If you try to follow the set-up wizard and choose advanced options, you will end up in a process that often fails because many of the advanced configuration options are hidden. If the problem continues, contact your email administrator.' Here is the solution: If you have seen the error message 'Something went wrong and Outlook couldn’t set up your account. When the Add Account screen appears, click Finish.Ever since Outlook 2016 updated the way email accounts are added, IMAP and POP users are having big headaches. If Send test message fails, go back to Step 8 to see that Outgoing Server Information is correct.ġ0. The Test Account Settings windows will appear and as long as successful click Close. NOTE: At times the above settings do not stick and you will need to go back in and check and possibly redo the port settings for the incoming and outgoing servers. Use the following type of encrypted connection: TLS Click the Advanced tab in the same window, and change the following settings, as shown below: Click on the Outgoing Server tab, and then select the My outgoing server (SMTP) requires authentication and Use Same settings as my incoming mail server options.Ĩ. An Internet E-mail Settings window will appear. Check the box for Require login using Secure Password Authentication (SPA). Logon Information: enter your RCS userid and RCS password. Server Information: Account type: IMAP Incoming and Outgoing mail server are both:

User information: Your name: enter your RCS userid and your RPI email address. Fill in the User Information, Server Information, and Logon Information: Select the POP or IMAP option in the resulting window and then click Next.Ĥ. At the “Auto Account Setup” screen select the Manual setup or additional server types option and then click Next.ģ. Click File, then click Account Settings, click Account Settings again, and then click New…Ģ. If the Welcome to Outlook 2016 Screen does not appear:ġ.

Click Next.Ģ. In the Add an Email Account window that appears, select the Yes option, and then click Next. A Welcome to Outlook 2016 window should appear. How to configure a new IMAP email account in Outlook 2016 Procedures To configure Outlook 2016 to use IMAP to connect to your RPI email:ġ.Start Microsoft Outlook 2016.

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